Got both the basic beef and the cheddar jalepeno beef sticks and love them both! Hoping to get more soon~

They were pretty good and got better when they sat in the fridge for a day or so

REAL DELICIOUS SMOKED STCKS.. ORDERING MORE

These sticks are on the softer side and taste "real", unlike the highly processed stuff you find in stores. Really good stuff. Delivery was relatively quick too. Would def recommend and buy again.

P.S. The sticks alone get 4 stars but after factoring in the quality of their customer service team, this is an easy 5 star review.

For those who are wondering, I got the wrong 3lb of sticks in my order (received J&C beef instead of jalapeno pork). I emailed the help desk and asked if I could exchange or return them for the right ones ... and never got an email back after 4 days. I figured they'll get to it eventually, because this had happened once before.

On the 5th day, which happened to be my birthday, I got a package in the mail. They were the sticks I originally ordered.

To this day, they havent sent an email back so I am assuming they let me keep the beef sticks (thanks guys). I am beyond impressed. Customer service leapt into action at the sight of a customer in need and didn't even waste time writing a reply. So I got some sticks, and liked them so much that I gave my friends some. Now they have some sticks, and love them too. Seriously, god tier customer service experience.

The meat was amazing and the delivery was quick!! 10/10 would buy again